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This system supports the 119 service for foreigners by automatically providing basic information, including those regarding foreigner accidents, in the available language until an interpreter is connected when a 119 report from a foreign-language user is received (available languages: English, Japanese, Chinese, and Russian). |
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Registers the response scenario recorded by the foreign-language users in ARS |
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The Briefing Room staff should relay the Interpretation Center code and the telephone numbers to ARS after performing ARS. |
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ARS lets the reporter hear the response scenario according to the registered scenario, and the numbers selected by the reporter appear in the U119 information screen. |
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Views the progress status of Q&A by scenario |
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Provides 119 safety service anytime and anywhere without communication barriers in the case of foreign-language users |
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Actively copes with interpreter connection delays and with processing difficulties |
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Projects the image of a “Safe Korea” |
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Home > System > Help Me 119 System
Information : Administrative Management Division / Hyun-jin Choi / 02-2100-5128